Customer behaviour and cognitive bias

By Kenda Macdonald | Automation

Aug 29

Why do prospects and customers do such odd and illogical things?
How do you plan for behaviour with your marketing?
And how do you get awesome conversion rates?
We hear from a curious marketer whose customers and prospects are behaving a little oddly…

Resources from this episode:
What are cognitive Biases
5 Cognitive Biases you should know about

Find us on Twitter: @automationninjas

Please join us on the Marketing Agony Aunt, and bring us your greatest marketing problems - Go ahead and pop us an email at You can remain completely anonymous, or we can let the world know who you are - your choice 🙂


About the Author

My mission is to help forward-thinking businesses get better quality leads, that convert better for happier customers that spend more. The key to this is combining buyer psychology and marketing automation.

Leave a Comment:

(2) comments

nấm lim xanh giá rẻ 15th September 2018

Admiring the dedication you put into your blog and in depth information you present.
It’s great to come across a blog every once in a while
that isn’t the same out of date rehashed information. Excellent
read! I’ve saved your site and I’m including your RSS feeds to my Google account.

    Michael Macdonald 17th September 2018

    So glad you are enjoying it and we hope you find it useful 🙂

    If we can help at all, give us a shout!

    All the best,


Add Your Reply

Leave a Comment: