Finding Love and Customer Reviews

By Michael Macdonald | Behaviour

Aug 02

How do you go about getting good testimonials and reviews from your customers?

Getting an “I love you too” can be so hard, and we hear from a hopeless romantic that is struggling to find love.

Learn how to go about getting reviews, what questions to ask to get testimonials that make an impact and avoid the cognitive bias’ our brains use to corrupt memories, why bribery is bad, and how creating exceptional customer experiences simply isn’t enough.


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