How do you go about getting good testimonials and reviews from your customers?
Getting an “I love you too” can be so hard, and we hear from a hopeless romantic that is struggling to find love.
Learn how to go about getting reviews, what questions to ask to get testimonials that make an impact and avoid the cognitive bias’ our brains use to corrupt memories, why bribery is bad, and how creating exceptional customer experiences simply isn’t enough.
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Michael Macdonald is an Automation Ninja. Mike is the bearded ninja, second half of the ninja chiefs and the money man. Mike is dedicated to all things process and works tirelessly to improve how Ninjas operates. When Mike isn’t at his laptop you can find him in the garden, out walking/mushroom hunting or relaxing with a brew.