Wait, what? …is often the first response we get from marketers when we ask them about the content plan underpinning their content marketing.
But you’ve got to have a plan right? Because without a plan – an approach backed by some measure of logic or reasoning, you’re just flailing around in the dark.
The absence of a plan usually is the result of one of two misconceptions.
If we don’t talk about ourselves how will the client/prospect/candidate know anything about us?
They might know nothing about you. This may be their first time on your website. This may be the first time they’ve ever heard of you.
So first impressions count.
Would you rather your brand new prospect be dazzled by how helpful your content is in addressing their needs, or by how many pies Jenkins in accounts managed to chow down?
Don’t get me wrong – we all love a bit of corporate social responsibility and if said pie eating was for charity then fair do’s. But it can’t be the only thing on your blog and it can’t be one of a never ending series of blogs where your organisation pats itself on the back for being just swell.
The reason? The overwhelming majority of your audience doesn’t care.
It won’t make them pick up the phone and commit to service or product. It just doesn’t work that way.
Unfortunately for you – and luckily for your customers – any old content won’t do.
For your content to be at its most effective it needs to be well written, engaging and relevant. Relevance is everything.
Of course the only way to know if your content is or will be relevant is to do some research.
Research is a broad church and it’s easy to get lost on all the various measures available to businesses and marketers.
As Tolkien once wrote:
There is nothing like looking, if you want to find something. You certainly usually find something, if you look, but it is not always quite the something you were after.
Whichever way you choose to interpret these wise words the message is the same: whether you’re looking in the right place or the wrong place, you’ll be surprised at what you’ll find.
Creating a content plan begins with looking in the right places for the information you need to create relevant, valuable content.
This starts with talking to the relevant people (see where we’re going with this).
Knowing who to talk to is everything.
Whether you’re selling high heels or high end software you need to know:
You talk to CEOs in three different generational groupings. They fall into multiple demographics, all have come to business and success in different ways and each have their own challenges.
The fact that solution is the same doesn’t matter quite as much as how you communicate that solution to each of those personas. Understanding them and their needs, wants and aspirations is the first big step towards formulating a content plan.
It gives what comes next a context. I won’t lie, it’s a big job but to understand who you’re talking to is invaluable. It creates solidarity and trust. Far more than Jenkins and his pies.
Now you need to figure out:
Actually, on this occasion, it kind of is. It’s just a little bit time consuming. But none of the best things in life happen quickly.
There are three very techy tools readily available that allow you to achieve all of things and best of all they’re free. Well almost.
Good old Google to the rescue!
Google Search Console is an invaluable tool – especially for those running paid search ads because it gives you all sorts of useful nuggets of information that Analytics either can’t or can’t easily.
Google Search Console is able to tell you what keywords you’re currently ranking for. This can sometimes be a pleasant surprise or a waking hell depending on what it throws up.
If you’re being ranked for a raft of irrelevant keywords alarm bells should be ringing and now is the time to figure out why.
Assuming all is well and you’re being found for a smattering of relevant keywords you’re in a position to understand what kind of search volume you’re getting.
Google Analytics offer a similar tool within Acquisition and – funnily enough – the search console sub-menu. Click on Queries and it’ll give you the search terms you’ve been found for.
It’s not quite as useful as Search Console but they sometimes throw up different results so it’s useful from that point of view.
Moz is an awesome tool. It’s premium features offer site audits, keyword research and page optimisation insights for any internal marketer, no matter the size of your organisation, it’s dead handy.
If you opt for the freemium version you’ll still have to create an account but that’s no great hardship.
The great news is that the free version still gives you a tonne of useful insights when it comes to keyword research.
You can write the most incredible blogs in the world but if no one is searching for the topic then it will go unread.
This is where Moz comes into its own. Take the example below…
Content Marketing has between 2,900 and 4,300 searches conducted in the UK every month according to the monthly search volume result. As you can see from the keyword suggestions it tells us the kind of things people are searching for. Content marketing definition suggests that there’s more than a few people out there who are searching for some guidance.
A difficulty score of 66 means that any content we write will be competing against some fairly stiff competition (that’s okay, we’re awesome) and so – depending on your talents and objectives, focusing on other keywords with a good volume may be easier. But easier doesn’t always mean more profitable. There is a balance to be struck.
Of course this is all industry dependent. Some industries have been slow to adopt content marketing so you may find the juiciest keywords are ripe for the taking.
The organic CTR (click through rate) tells us how how many people click through to content based on that search. 37% may seem poor but it’s actually not bad considering how fickle the average internet user is.
However if the difficulty score is low then this could also mean that there is a lack of quality content. Which is good news for you.
Finally priority is an aggregate of the other metrics. It basically tells you the demand for content based around those keywords. Again, 56 may seem low but it really isn’t. To score over 80 in priority you’re talking high volume, high demand consumer goods like Jack Daniels or Playstation 4.
As you work your way through your keywords you can start to see which subjects will require more effort over others. You can also try other keyword variations as well as get insight into keywords that you aren’t currently ranking for but should be.
Record all your results as you’ll need to refer back to them for the next bit…
We love Answer the Public because it’s made of magic and distilled awesomeness. Well, actually it’s made using a very sophisticated algorithm that crawls Google for you. But it’s so good it should be made from magic and distilled awesomeness.
Answer the Public – aside from having a brilliantly grumpy bearded man on the homepage – takes your keyword (in this case content marketing) and provides the questions, prepositions and comparisons that your prospects are searching for.
A word to the wise – not every result will be relevant and not every result will make for a good blog title. There will also be some results that will be so similar that you can disregard some.
Review the results carefully – luckily you can export them as a CSV – and get rid of the ones that aren’t relevant or group together questions that can be answered by an overarching title.
So you’ve got together your content titles – backed by actual research and hard data – so now you can get down to the business of planning your content plan.
Before you do anything, make sure you know what your objectives are. You’d be surprised how many people fail to set objectives in order to measure the success of your content.
Without them all that happens is you’ll never have a proper understanding of what content works and what doesn’t.
Setting objectives with regards to your content helps you track what content generated a conversion and the value of that conversion when it becomes a sale. This gives you a true picture of what’s working and what isn’t.
There are two parts to a good and structured content plan. The first is dividing your content by verticals. Your x and y axis’ should be service or products and persona.
This is so you can – at a glance – make sure that your content is hitting the right touch points for your business as well as for the people you want to talk to.
If you haven’t developed personas yet that’s okay, still make sure your content touches on all of your services as you want to be able to bring your content back to how you can help.
Remember, this isn’t about giving your customers the hard sell, but you still have to ask them to buy something.
So knowing which blogs you’re going to write is only half the job.
You need to know how frequently you want your content to go up and when it’s going to be created. You also need to be aware of what sales activity your business is doing so where possible tie content in to promote services, products or events.
You also need to consider how Google works. Google likes lots of relevant content so the more you have the more your website will appear for those identified keywords.
If you’re just starting out in the wonderful world of content creation then it’s important to give yourself a fighting chance. As Moz will attest, it’s a jungle out there.
So flitting from topic to topic with no real direction will have limited impact on your rankings. It’ll help for sure, but – particularly if you’re a professional services provider – focusing on one area at a time will yield far more immediate results.
Make a single topic the focus for a month or two (ideally three if the content will stretch to that) and just write about that.
Once your content is established you can have a little more freedom but in that first instance, Google needs to know who you are, what you’re about and whether or not you’re credible.
This approach will have similar results if you are offering a new service or simply want to attract more traffic around an existing service.
The important thing is to map out what you’re going to be writing about and when so your website gets a steady stream of newness. Google and your visitors will love it!
Got a YouTube channel? Post videos on the same day each week and create a blog post letting people know the latest piece of content is up.
Write at least one blog a week. This is a minimum. Anything less and you’ll lose interest from all the wrong actors.
Ring fence content creation time as sacrosanct as team meetings, supervision and sports day with the kids. It has to happen or all your hard work is for nothing.
By the end of the process you want a spreadsheet that clearly maps out what you’re going to be creating, which day you’re going to be doing it and (ideally) when you would like it to go live.
This way you also know the direction you’re moving in. Providing you’ve got it right, the content plan will echo activity in the wider business.
It makes it easier to create. If you know the title of the blog you’re writing about next week then you will naturally start to form ideas and make a mental list of where you can do your research. Trust me, it works.
You also need to allow time for writing an accompanying email and social media copy assuming you’re going to promote it through your various channels. If you’re not doing this already. Start.
Creating great content is one thing but creating content in a structured way that offers the most value to your clients and prospects while benefiting your business is a whole other level.
It’s at this level where you can start to attract prospects to your site for years off the back of your high valuable, researched and ever green content.
This is the point where businesses that get this stuff right start to see big zero gravity moon steps forward in terms of their sales pipeline and an increase in conversion rate.
Conversion rates increase as conversion time shrinks making you more profitable.
To truly get to grips with your content planning why not come along to our content planning workshop on the 26th June. We’ll help you put everything I’ve outlined in this blog into practice and turn your content creation from something you do to something you can’t live without.
Click the button below to learn more and sign up.
Kenda Macdonald is an Automation Ninja. With a background in Forensic Psychology and an affinity for statistics and behaviourally intelligent automation – she’s not your average expert. She’s been living and breathing Infusionsoft since 2011 and has spent over 14 500 hours learning new ways to automate what people think is impossible. She’s a true nerd, and spends her waking hours helping businesses understand behaviour for super effective marketing, and relishes in simplifying over complicated processes for truly intelligent automated marketing. She’s the founder of Automation Ninjas - Experts in behavioural automation. Expect enthusiasm and a wealth of knowledge – not normalcy.